We're sorry to hear you are not satisfied with the information we are able to provide you through our website testimonials that provide bonafide, word for word comments from people who have benefited from BFST treatments as well as the communication via telephone and email.
The number KBS00068909CC1 you have mentioned does not relate to any document, it is your order number.
If you are still unsatisfied with the information we are able to provide you with, you can return the product. The return instructions are available on the website under "Contact Us".
Should you have any further questions, feel free to contact us at our toll free number 1-844-400-2525.
Kind regards,
Tiffany