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Messages - Jerry

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Customer Feedback / Achilles BFST
« on: April 29, 2019, 12:54:55 PM »
I detected that I was getting virtually no heat from my unit
1. before 10 months after purchase
2. again before 12 months after replacement
Given my intermittent and lighter usage, this raises a red flag as to the reliability or quality of that BFST product.
The concept of the BFST is not far removed from that of a heating pad.  Nothing should go wrong with it.
This Achilles BFST was nice to have as a standby relief....it was not used consistently or had much usage.
Why is this King Brand?...something seems wrong.
Am I stuck with a lost investment?
My combined for product invoicing from King Brand is in the area of $650
Thank you for the opportunity to raise this issue

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