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Messages - Amber

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1
Treatment Questions / Re: partial knee replacement
« on: September 29, 2016, 08:31:42 AM »
Thank you for your enquiry. Yes, our products can be used with a partial knee replacement. The BFST will promote more blood flow to the knee, which will accelerate the healing process.

If you have any further questions, please do not hesitate to contact us.

Kind regards,
Amber

2
 Hi Jim. Thank you for your enquiry.

Yes, it is possible that the pain will still reside once the inflammation is gone. We want to ensure more than anything that most of the inflammation is down before starting the BFST treatments. Usually once the inflammation comes down the pain will subside slightly, but yes you are right, not always. In cases like this, we recommend that you do at least 2-3 days of cold therapy before starting the BFST just to ensure most of the inflammation is down, even if the pain is still there.

Even with some pain still present, the treatment will be safe and effective. If you feel an discomfort during or after a treatment however, that will be a sign that there is still quite a bit of inflammation present, so you would stop and go back to the cold for a couple days.

I'm glad to hear that most of your pain is gone. As long as you have done some cold, you'll be fine to start up the BFST.

I'm wishing you all the best! Contact us if you need anything. We're always here to support you through your treatment.

Kind regards,
Amber

3
Questions & Answers About Our Products / Re: Achilles BFST kit
« on: June 20, 2016, 10:36:03 AM »
Hi EB, Thank you for your enquiry. Yes, our BFST and ColdCure can help heal the tendon, as long as it is not 'ruptured' or 'completely torn'.

I would recommend doing a BFST treatment before long drives, as the increased blood flow will help lubricate and protect the tendon while you are driving. After a long drive or after a lot of use with the leg/foot, always do a cold treatment to draw down any inflammation from the possible aggravation.

I have included some more information below.

http://kingbrand.com/Achilles_Tendon_Treatment.php

http://kingbrand.com/Achillies_Tendonitis_Treatment.php

If you have any further questions, please don't hesitate to contact us.

Kind regards,
Amber

4
Hi MPHCO, and thank you for your enquiry.

I'm sorry to hear of the pain you have been experiencing. Hopefully I can answer your questions and help with your treatment.

1.) Unfortunately we do not have a product that covers the insertion point completely. The BFST Achilles Wrap however, is still recommended for the treatment of this ailment. The Electro-magnetic energy that the wrap emits, sends a signal to draw blood flow into the entire surrounding area. As the cover of this wrap starts at the insertion point right above the heel, you will still receive full benefit/blood flow from this wrap. You still want to target the large part of your Achilles to get the increased circulation to flow entirely through.

Some customers are completely comfortable with the coverage the ColdCure Achilles Wrap gives for the insertion point, but the ones that aren't, we recommend simply flipping the gel pack upside down (outside of the mesh pocket, within the wrap), for full coverage behind and up the heel.

2 & 3.) Our stats lie entirely with customer feedback, which has been amazing. I have included our Ankle/Achilles Testimonial page below.

http://kingbrand.com/Testimonials.php?filter=Ankle#more

I wish you all the very best. Please do not hesitate to contact us should you have any further questions.

Kind regards,
Amber



5
Hi Ron,

Our consumer grade products ('Basics' line) are available on Amazon. The majority of our medical grade products (BFST and ColdCure) are only available on our website. www.kingbrand.com.

Kind regards,
Amber

6
General Discussion / Re: tfcc partial tear right wrist
« on: February 11, 2016, 12:13:09 PM »
Hi Tony,

Unfortunately there is nothing that can be done about the technology within the Energy Web, but I would recommend using the wrap directly around the wrist/tfcc area instead of up around the thumb. This will make it so you can move it around the wrist in any way it feels comfortable. Kind of like a cuff. I have included a link below that shows ways to use the wrap (mid page).

http://kingbrand.com/Wrist-Home.php

Kind regards,
Amber

7
Questions & Answers About Our Products / Re: just the wrap
« on: February 10, 2016, 09:23:12 AM »
Thank you for your enquiry. Unfortunately as all of our products are medical devices, we are unable to sell components individually. Instead of turning the wrap inside out, try just flipping it around. The velcro strap would then be at your back so you would probably need someone to do it up for you. This could help treat the other side.

Wish you all the best.
Kind regards,
Amber

8
General Discussion / Re: tfcc partial tear right wrist
« on: January 28, 2016, 09:21:24 AM »
That is so wonderful to hear! Thank you so much tlinares for sharing your progress and updates with us!! We love hearing about our customer's progress and any feedback given.

So that other customers can benefit from your experience, we would love the chance to use your comments, for use on either our website or within other promotional and advertising materials. Please be advised that this is completely optional and it will be your name and state only that would be included with your review. All other personal information will be kept confidential. Can we share your results?

Kindest regards,
Amber

9
Customer Feedback / Re: ordering from your company
« on: January 13, 2016, 08:32:05 AM »
Hi Iowmancs. I'm sorry to hear you are having a problem processing your order. We do see this often enough as we are a Canadian company and a lot of credit cards have a good security system in place to flag any orders coming from outside the country. This is simply so your bank/credit card can confirm it is you. All you have to do is call the number on the back of your card and confirm it is in fact you trying to order through King Brand Healthcare. They will see the failed attempt and just need confirmation from you. They will then open the security hold and you will be able to process your order.

I know this can be an inconvenience, but for security reasons, it is a good measure from them to protect your card and your finances.

Please let us know if we can be of any further assistance.

Kindest regards,
Amber

10
Treatment Questions / Re: My second week BFST
« on: October 17, 2015, 02:12:52 PM »
Hi KoCrm. The most important thing with this treatment is to always ensure that the inflammation in the knee is down. If you are putting any strain on the knee daily, make sure to do some cold therapy right afterwards. I have included our 'Combination Therapy' instructions which outline how to combine the 2 treatments in order to get the best results.

 http://kingbrand.com/Combination-Therapy.php

Some do take longer than others to start noticing an improvement. Keep up with the treatments and make sure to be resting it as much as possible.

Kind regards,
Amber

11
General Discussion / Re: Need ur HELP...Can I play??
« on: October 15, 2015, 11:27:41 AM »
Hi justreal.

The most important thing is that you listen to your body. If it hurts, don't do it. It is recommended that you don't overdo it while still suffering from the tear. If you are going to continue to play we recommend that you do a BFST treatment before the game and the ColdCure after.

Hope this answers your question.

Kind regards,
Amber

12
General Discussion / Re: BFST can you do more than 4 times a day?
« on: October 07, 2015, 09:12:47 AM »
Hi KoCrm. If your knee is not visibly swollen we recommend you do 2-3 days of cold therapy before starting the BFST treatments. If, when you start, you feel any discomfort during or after a BFST treatment, this is a sign you still have some inflammation, so you would discontinue and go back to strictly cold therapy for another day or so. If your knee is swollen, we recommend you do cold therapy until the swelling is gone, before starting the BFST.

Stiffness is more a sign of limited blood flow. Inflammation is commonly expressed by pain and/or a burning sensation. This doesn't always completely disappear by the time you start your BFST treatments, but we do recommend that it has at least subsided before moving on.

We wish you all the best. Please do not hesitate to contact us if you have any further questions or concerns.

Kind regards,
Amber

13
General Discussion / Re: BFST can you do more than 4 times a day?
« on: October 06, 2015, 03:25:02 PM »
Hi Tony,

10 days is typically the average for most people to see and feel a noticeable improvement. We encourage our customers to continue the treatments routinely throughout the healing process. I have included more information below about the time frames involved. 

http://kingbrand.com/Healing-Time.php

We wish you all the best.

Kind regards,
Amber

14
Treatment Questions / Re: Ice
« on: September 30, 2015, 03:11:05 PM »
It was a pleasure speaking to you too :)

Thank you for posting that video. It makes a lot of sense. Will look into it further.

All the best.
Amber

15
Treatment Questions / Re: Ice
« on: September 30, 2015, 09:05:24 AM »
I am sorry to hear that KoCrm.

Please follow what your doctor thinks is the best method for you and your ailment. I wish you all the very best with whatever treatment you decide on. Keep you head up and try to stay positive.

Kindest regards,
Amber

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