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Messages - ecook

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9 Weeks ... and still waiting.  This is beyond absurd!  You have confirmation from the post office it was sent back, yet I still don't have my refund.  What if the package had been lost by the post office in route to me?  Would I just be out of luck??  I'm assuming you would have sent me a replacement.  So, why do I not have a refund when the post office lost the package on its way back to you?  I am filing a complaint with the Better Business Bureau. 

Product Warranty & Returns / Still waiting for a refund for over 6 weeks...
« on: September 09, 2014, 09:46:17 AM »
I called to cancel my order but was told it had already shipped and to refuse the shipment.  I did exactly that.  My order was delivered to me the next day! (really fast!)  It was sent back the same day per your instructions.  Six weeks later I am still waiting for a refund.  I cannot believe you haven't received it yet.  I could've walked the package back to you by now!  $179 is a lot of money and 6 weeks is too long!  I really think this is some kind of scam... 
Very unhappy with this company... 

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