Thank you to everyone who has taken the time to contact us. Your positive feedback and success stories are what keep us striving to get even better!
ColdCure® and BFST® are FDA Registered medical devices. The fact that our products are FDA Registered means that the authenticity of our testimonials is verified, so we cannot post fake testimonials. The testimonials below are 100% genuine and each one is associated with a real customer.
Again, the statements below are real testimonials that can be tied back to real customers and their orders.
I like the product, it's very good.
It works, my knee's doing a lot better.
They're easy to use and really happy to have this. I'm really impressed and very happy with the support.
I could kick myself for not noting the name of the personable lady who solved my delima on the phone just now, but I would just like to say what a pleasure it was talking to her, and also how much I have enjoyed the relief your back heat and cold therapy has given my 87 year old back! Thank you!
They are great wraps I mean before I had the blue gel ice pack which you know I had to stand on, at least with the gel pack with this one it's connected to my foot. The heat one keeps me mobile. I love the cold I mean it's colder then cold when they come out of the freezer it's amazing and the boot it fits really well.The beauty of both of the wraps is the fact that you can recline and get your foot up that's a big plus and get the cold and just to rest it and I imagine with the BFST as well having less of a fight to get the blood flow to that region will help the situation.I'm glad that I bumped into your brand, its good that you put yourself up in search engines and that's how I found you. I use a search engine and your ad comes right up at the top and I just started reading it and I was like good lord this makes sense. I spent thousands of dollars to get to where I am today and the money on these wraps is the best money I have spent to date, so onward and upward we'll see if we can knock this thing out before a year. I think we can make it work and I appreciate the guidance.Thanks so much for the advice.
I ordered your product and have been using things for about a week and things are going well. I can tell that I'm having decreased fluid I didn't know how that was going to happen, my doctor wanted me to go get it drained and take Naprosyn and see a pain specialist but I told her I was going to hold off on that because I knew this was coming in the mail. I'm not taking Naprosyn cause the cold packs are helping out and I'm not using them every day now because I read the directions and the pain has really diminished but boy for a whole month before I even went to the doctor it was horrible.
Your products are amazing and have done tremendous healing for me. I tell everyone I come across who has a need for one of your products about it and direct them to your website. I know several people who have bought multiple pieces and are as pleased as I am.
I really like the way they work, the cold one really helped after I got it, I did it for the first 48 hours and that really helped to reduce a lot of the swelling, I switched to the warm one but anytime if it feels like I've been walking too much and it feels kinda tired or sore I switch back to the ice.
I'm very impressed that you called and really appreciate it.
In my piriformis area and my hip and so they fit really nicely in my chair. So when I am working I can sit on them which is what I am doing now and it kinda hits right in that area where I really need it.
Ya I appreciated your guy's customer service.
It's great. I love it.
It's working great, I'm really pleased with it.
I just wanted to thank you for your courtesy, your helpfulness, your professionalism. You don't get customer service like that as much as you would like to. You're the best asset. Sometimes in a situation, you don't know the questions to ask, you don't know what you need. You made sure you told me what would help without me asking, you put my mind at ease.
I love the products, they are great they are actually an improvement over the freezie wraps.
I absolutely love it. It's everything that it says on the website. I tore the meniscus, both sides, and strained the MCL. I've had residual swelling and inflammation and that has really helped.
They have helped tremendously, they have been amazing.
The information on the web site is very helpful
I know the product, I have another one for me that was from my daughter. I'm so happy, it has helped both of us it's wonderful.
They are well made and they are easy to put on and take off.
They are, very very helpful.Since I started your treatment program I have seen about a 15% improvement in my discomforts all along where as before it was pretty steady no improvement.
Everything is going well and I sure am happy I found your company
A girl called me yesterday, she was so helpful and told me some good tips.
I had severe pain in my achilles tendon with a lump in the center of the tendon. This went on for about 4 years until I finally went to my orthopedic doctor. I was diagnosed with severe tendenosis which is micro tears in the tendon. I had tried physical therapy with stretching, ultra sound and laser light. None of these helped for more than a day. The Doctor put me in a boot for 10 weeks to rest the tendon but it was not getting any better. Why? Because the blood flow was compromised and until that flow could be increased the tendon would not heal. I started researching options for tendonosis help and found King Brand. I ordered it and within 4 days of using it, 3X's a day on the tendon I began to feel a reduction in my pain. Now I have been using it almost two months and I have an 90% reduction in my pain. I can actually palpitate the tendon and feel little if any pain whereas before I could barely touch it and the lump of scar tissue is greatly reduced. Some days when I am walking I all of a sudden realize I am not experiencing any pain. I also had some mild tendonitis on my left achilles tendon so have started using it daily on that tendon and it is almost gone. The BFS does work, nothing else I had tried before getting their product worked. I would highly recommend trying their product.
I"m doing teriffic, I've been singing your guys' praises to anyone I can find. I am going to be writing a letter to my doctor to tell him, so he can tell his other patients. I'm amazed, and it has been nothing short of a god-sent.
So far I'm very happy with it. I've actually had some relief. I was having trouble sleeping and everything, and I'm starting to sleep better now.
I just spoke with Megan who was incredibly helpful. She was efficient yet compassionate. For the first time I feel a glimmer of hope. Thank you so much. I am looking so forward to yur product.
So when I ran across you guys, I was floored. I'm doing well. I'm an active person who is crippled. After my last treatment at night, the BFST is the last thing I use and I have not had any cramps, not a single one. And I thank you guys very much.
I'm very pleased with that, that's why I keep come back and buying. It's working very well.
The service that I received fro you is the best I've received in years. The item you've sent me, it's helping.
This has helped me more than anything else.
Just a note to say thanks for your product as it has really eased the IT Band muscle problem I had for many months. Two types of massages only gave minor relief. Now, I use the leg wrap to only for what it is intended but as opened out, on my shoulders as I seem to carry the weight of the world there
I really like it, I think it is helping a lot.
this is great tape, I have been ordering for 3 years or so and the service is also good.
Thank you very much. I have managed to get some of my foot pain under control. They are working for me.
fast shipping and a great transaction
I love it.
I love that wrap, it's wonderful.
Megan was very helpful and very thorough on it and not pushy. Shes the kind of people I can deal with and I just want to tell you she was very good.
It's one of our favorite things. We've told all our relatives that they need to get one and keep buying them as for gifts.
I just wanted to tell you that you are really good at your job. You handled this whole situation with such grace. My mom is hard of hearing so that is why I made the call. The fact that you said you were sorry this happened would have totally won her over. It wasn't your fault that we didn't pay attention to the website description of the product or that something fell out of the box but you started with I am sorry this happened and that is so appreciated. You were very kind, up-beat, and so knowledgeable about the product. All of that combined is rare these days. Hope your day is a good one. Thanks for your help.
It's made a world of difference in my leg. They were both very sore, I couldn't even walk. It's really good.
it's the best cold wrap ever
It's working fabulously. I went to my doctor's office yesterday and he looked at my leg and told me to continue wearing it. It's actually working wonderful and I can bend my leg with no pain.
It'a working very good. I have a small tear in my meniscus and it's really helping. It's working really good.
I've got the cold pack, the heat and the tape I got that last week, I ordered it and it was here in 2 days thank you all so much the ice pack really helps. On Monday I did the ice packs before I went to work and All day I had no pain. On Monday it was wonderful, I cannot tell you it was wonderful like it used to be. I am thrilled with this, it's worth the price.
It works very well, I'm feeling great. In fact I've told a couple people about your products.
I love it, it helps very much with my plantar fasciitis.
I love your warming boot- the one you plug in with three settings. I’ve had plantar fasciitis for 5 months- trying the more traditional treatments- compression socks, rolling with ice bottles and balls, stretching- etc. When I read about your theory, it made sense practically given my experience.
This is one of the best wraps that I have ordered. Best performance and best design.
I love how the ice goes right into the thing and straps around your foot. There's multiple ice packs. They're great.
You guys are a wonderful customer-oriented company.
Your products are unreal. I'm treating a meniscus tear, the knee is problematic. The protocol that I did, I'm already in my 3rd week, it's amazing. I'm back to walking, I'm back to baseline. I'm amazed. My orthopedic surgeon said that he just couldn't believe it.
It's working really great, I'm able to walk again. It's kinda different you know. It feels good in a way, but in another way when I walk away from it, there's total relief. There's no more throbbing, no more sharp pain in it.
I really like it, it's working well for me.
Its a miracle wrap!
Its been very beneficial, Im really pleased with the products
Bought 1 for myself and my daughter. Now my wife wants her own. Very good product.
Its great. I use it everyday
Thank you for the excellent customer service.
I received the Cold Cure Wrap on Wednesday. I've been using it since Thursday, and I'm very happy with the progress. That's why I decided to order the other knee wrap today. I wish to speed up my recovery.
I used the cold wraps for about a week and then last night I started with the warm wrap. Oh my goodness, what a difference it's made today. I had not hurt today, which is amazing. it's working. When I woke up today, I woke up without pain for the first time, in I can't tell you when. I love your products.
I'm using your products for plantar fasciitis and I just wanna tell you, it's been really very helpful and I appreciate it. I couldn't even walk on my foot, I'm walking on it. Nothing was working, oh gosh my foot was so swollen. It's looking more normal now and it's feeling more normal now so I thank you all for that.
I absolutely love it. It's the perfect size, the gel packs, they're just like the perfect width so they're not so bulky. It's great, I really like the wrap, I like the way it's designed.
I love it, it working for me.
I'm very satisfied, it's doing a great job for me.
I recently ordered the Cold Cure: Large Body pad Wrap. Although it worked exactly as advertised I determined that it was just a little too large for what I needed. I contacted customer service and received their return instructions. At the same time I ordered the smaller version of the Body pad Wrap. When I took the item to the post office they originally quoted me a price of $52.00 which I decided was way to much to return an $84.00 item. I returned home and again contacted customer service and after some discussion we came to an agreement on how to return the unwanted item. When I returned to the post office today I found out that the clerk at the post office incorrectly figured the shipping cost and in fact the mailing cost only came to $32.00. I again contacted customer service to let them know about the post office error but they said they would stand by their original offer. I would highly recommend ordering products from King Brand not only because of the quality but especially the professional and friendly service you receive from customer service. Thanks again for you help Angie Phil
I love this product, I love the ice thing and I think it's a great product.
Compared to what I was I'm 100%, not 100% better, I'd say 90%. It really feels way better. Sitting here at the counter in my kitchen, I couldn't sit here for more than a few minutes and it would be, start pain. But I've been sitting here, I sat here yesterday for like an hour, no pain. It's working.
Seems like it is helping...a lot better than what it was
Thanks! Super kudos to Angie! Friendly and helpful!
I've been a customer of yours and you guys are just the best and the product is good also.
I love it, I really do my knee it's getting better it still hurts but not as bad as it did before.
Thank you so much for your fantastic customer service!!
i have waited for almost 2 months to write this review. wanted to rate it honestly. started 5 years ago while at work. my knees started hurting on stairs and then kneeing and walking. retired 4 years ago. the knee pain still persisted. tolerable. then 3 months ago the pain increased to the point of me dragging my knee. getting to and off my knees sent me almost to tears. it felt like bone on bone. i started to get depressed thinking i was headed for a knee replacement. it was that painful. went in for an exam. doc said cartilage was good, looked like a torn meniscus. read the KB web page and they said the meniscus is a tissue, it can be healed. i bought it. the doc wanted me to go to rehab at $75 a pop. KB? $150? i'll try it. 3 days later i had it. within 2 days i thought i felt better, but tried to ignore it. 4th-5th day, i started walking and not dragging my knee. i used the porch steps, bad knee 1st. still hurt, but do-able. with-in 2 weeks i was running my sawmill again, but cautiously. still tender. to months later- i'm back to doing everything i used to do. i'm still not out of the water yet. i'm at 90% good knee. i can go down on my knees and get up without pain for the 1st time in years. started at a work out center to strengthen the knee and other parts. I'm 58. this KB gave me back my freedom, and i cancelled my knee specialist appointment. Oh, and my dad bought a KB for his shoulder. suggest cold pak and knee support (mental and physical). costumer service. i thought i had a problem with the unit not working. they sent me a new one even after i told them to hold off, because it seemed to be working. i returned the new one. then i received a phone call at 2:00 on a sunday wanting to know if i was doing okay. she proceeded to educate me on the usage of the KB. great stuff. i received further followups in the later weeks. i've told approx 20 people my story, some just strangers in obvious pain. i'll give them permission to send you my email on request.
It works so good, I absolutely love it. That's a wonderful product. It's one of the best products I've ever bought, it has brought so much relief to my tendonitis. It has taken care of it so well. I'm so glad you called to check because I do, I love that product. And it really truly does help with tendonitis.
You guys are truly the best. I recommend your products all the time -- great therapy and great customer service.
Your products are fabulous, I've had this condition for 39 years on one knee and 35 years on the other one, ya know surgery and misspent youth and all that, and various other things you can look at my orders, my shoulders, my back and I just said I'm tired of being in pain and I've got to order the right stuff. Your quality of your equipment is fabulous, I really like it.
I bought this one for my daughter because I liked it so much and I gave it to her and she likes it.
Well I'm really impressed with your company I gotta tell you.
The continuous wrap, we just have't figured that out, but the others have been wonderful both of them the ice and the electric and it seemed to help his elbow immediately. I just have to tell you this just really made a difference all the ice packs we made and the heating pads we used nothing, and the first couple days he used these it was wonderful.
I love that cold wrap. I'm actually outside walking around. I messed up my knee the last week in July and someone told me that I may have pulled my meniscus. Here it's the middle of September and it was still uncomfortable and I couldn't walk very well, but now, today has been THE best day! I haven't been up this much, I know, I checked my steps on my watch and I have over 2000 steps today. Before it was like 600-700, the minimal. Just enough to go get my cold pack and put it on and lay back down. What a great product, I love it! It was worth every penny.
I just wanted to say how great both of these items are. I wish I could do this stuff when at work. I do it a lot when I get home and then again all weekend, I'll do both the hot and the cold and they feel great by the time Monday morning comes, but I can only do a little bit at night. It'll just be a bit of a slower process, but it most definitely is well worth the money and I really appreciate it. That's the coldest thing I've had. I can't believe how cold it is. It says in the brochure that it's 3 times colder than ice, and I believe it.
I really enjoy using it. Overall, it feels better than it was and I can even, when I'm at home walk around without any difficulty.
I've been buying over and over again. I'm so happy with the products and I'm always happy that you call and ask how it's going. Nobody does that, only you.
I love the cold packs, they make me feel really good.
I really like your product.
Wow, I've never experienced this kind of customer service before you guys are really on top of it.
She explained SO much about how to PROPERLY use the BFST and why it was important to ICE when there was pain. I was using ONLY the BFST and on way too high of a setting. I now know that I should do a session on each knee in the A.M. and several times throughout the day as prevention and/or to address the little injuries that occur in my old and quickly getting older (I'll be 69 in a couple of weeks) knees. She also explained that when there IS pain I should ice the area before doing BFST and if I do a BFST first the icing will sort of cancel it out midstream and I should follow with another at some point after the icing. She convinced me with literally no selling tricks that I must get the knee cold cure and that I can even use one of the gel packs to sit on when I'm icing a knee if one of my sciatica/glute pains is happening. I'm all about avoiding surgery and the medical profession in general. I don't take prescription meds and self treat any ailments (INCLUDING osteoporosis) without prescriptions. SO I ordered the cold cure and am anxiously awaiting it's arrival so that I can now, after Jesse's EXCELLENT tutoring, tree my knees the way they need to be for them to be in the best condition possible. Jesse was warm, engaging, and incredibly helpful and never once made me feel that she wanted to be anywhere other than on that phone helping me. Do you even realize what a gem that is? I do not often deal with companies a second time if I have terrible customer service, but I WILL deal with companies for LIFE if the customer service is as good as what I received from Jesse today. I can always tell when a company treats it's employees well by how they sound on customer care call. Jesse sounded like one of the happiest and best informed customer service reps I've ever spoken with. Honestly, you will be added to any advice I pass on to friends and family who are equally suffering from knee problems. I have a daughter who is only 47 but has some knee issues. I will be buying both the cold cure and bfst for her next birthday. A little excessive for me for birthday gift $ but she's my kid!! How can I not spend the money to help her heal and to reduce her pain!
I really like it, I think it's the best cold wrap that I've purchased.
I love my treatments, it's really helping out
Absolutely outstanding! We had no doubt.
Thank you for the call. I appreciate your courtesy.
I bought the foot wrap because I had a plantar plate tear. I didn't have to go for surgery because of this wrap.
I am actually able to sleep through the night now. It's been helping. I've been doing therapy and my therapy is almost running out. It was still really bothering me so I thought I would give this a shot and it's helping.
It does feel like it's better motion wise, it feels pretty good.
So far, it is excellent. I have made great strides in the 4 days that I've been using it. Things have improved immensely. I just can't thank you enough for this. The BFST feels great when it's on. It is amazing and I definitely will recommend this to others.
I really like the gel packs. It's wonderful that there's three. The material is very nice too.
If youre serious about treating your body with the best possible solutions, get BFST Technology® or ColdCure Technology® from King Brand®