King Brand Healthcare Products® does not divert focus into anything but our core business. King Brand® is an honest company and, together with our partners, we find and utilize the best resources to bring you the safest and most effective healthcare products we can. Our focus is solely on developing and marketing Orthopedic medical devices for the treatment and prevention of soft tissue injury and disease.
We spend heavily on R&D because we are committed to bringing you the best products you can get anywhere in the world. Our R&D is done in-house and we are constantly working on making our products even better. Every year our products improve. Today's version is always better than the one from 2 years ago. Whether it's a new gel formula or a new wrap design, we are always trying to improve our products.
We inspect every factory regularly and only use factories that specialize in manufacturing each part of our product. There are several different factories making components for any given King Brand® product. Each order we place with a factory is inspected before it is shipped to us. All of our products are made with medical grade materials that are biocompatible. While some of our components are manufactured in other countries, the final product is manufactured at our headquarters in Washington, and this is reflected in the high quality of our products. We only use the best materials and the best factories because we want to make the best possible products for you.
Our ColdCure® and BFST® and KB Tape® products are FDA Registered medical devices. Our products meet the highest standards and regulatory requirements for Class I and Class II medical devices. We work with medical professionals, regulatory bodies and government agencies to ensure the highest quality medical grade products.
You can only purchase our ColdCure® and BFST® products directly from us through this website. Many of the King Brand® products we make we sell and ship directly to the customer from our own various warehouse across North America, but we also have several other warehouses in strategic locations across the United States. This ensures that your order is delivered as quickly as possible. We won't just use any fulfillment company; these facilities must meet our standards or we won't use them.
Why even mention Legal Services? Lawyers play a big role in business these days. For all the services we get from other companies, we need to sign contracts to ensure that we get a firm commitment that they are going to provide the quality of service we require. This means a lot of contracts and that means a lot of legal services. We also protect our R&D using both the patent process and proprietary trade secrets. We use trademarks to protect our property and copyright law protects our websites and communications.
We put a lot of effort into bringing you the best possible products and, if anyone infringes on our technology or steals our website content or doesn't live up to the level of service they agreed to, we make sure that we are protected. In turn, this protects you, our customer. If you buy a King Brand® product you can be sure it is truly the best product available anywhere, because we make sure all the companies we hire live up to the quality we expect. We use the best law firms in their field and, at any one time, we probably have several different law firms engaged all over the world - and they are all working towards what is best for King Brand® and for our customers.
We do R&D, manufacturing and customer support in-house. When you call us, one of our Customer Service Representatives will answer from our own offices. You won't be redirected to a call center. Our Treatment Advisors are highly trained to help our customers develop a treament plan that will give you the best success.
We spend a signficant amount of our time asking and answering one question: "What can we do to make our products better?" We ask ourselves this question. We ask our partners this question. We ask the end users of our products this question.
And we listen to all the answers we get. We use all of the incredible resources we've mentioned to make our products better. We make sure we engineer the best solutions. We make sure we manufacture with the best quality and lowest price. We make sure we protect our intellectual property and hold our suppliers accountable. We make sure you get the best possible product in every way possible.