Thank you to everyone who has taken the time to contact us. Your positive feedback and success stories are what keep us striving to get even better!
ColdCure® and BFST® are FDA Registered medical devices. The fact that our products are FDA Registered means that the authenticity of our testimonials is verified, so we cannot post fake testimonials. The testimonials below are 100% genuine and each one is associated with a real customer.
Again, the statements below are real testimonials that can be tied back to real customers and their orders.
It's working fabulously. I went to my doctor's office yesterday and he looked at my leg and told me to continue wearing it. It's actually working wonderful and I can bend my leg with no pain.
It'a working very good. I have a small tear in my meniscus and it's really helping. It's working really good.
I've got the cold pack, the heat and the tape I got that last week, I ordered it and it was here in 2 days thank you all so much the ice pack really helps. On Monday I did the ice packs before I went to work and All day I had no pain. On Monday it was wonderful, I cannot tell you it was wonderful like it used to be. I am thrilled with this, it's worth the price.
It works very well, I'm feeling great. In fact I've told a couple people about your products.
I love it, it helps very much with my plantar fasciitis.
I love your warming boot- the one you plug in with three settings. I’ve had plantar fasciitis for 5 months- trying the more traditional treatments- compression socks, rolling with ice bottles and balls, stretching- etc. When I read about your theory, it made sense practically given my experience.
This is one of the best wraps that I have ordered. Best performance and best design.
I love how the ice goes right into the thing and straps around your foot. There's multiple ice packs. They're great.
You guys are a wonderful customer-oriented company.
Your products are unreal. I'm treating a meniscus tear, the knee is problematic. The protocol that I did, I'm already in my 3rd week, it's amazing. I'm back to walking, I'm back to baseline. I'm amazed. My orthopedic surgeon said that he just couldn't believe it.
It's working really great, I'm able to walk again. It's kinda different you know. It feels good in a way, but in another way when I walk away from it, there's total relief. There's no more throbbing, no more sharp pain in it.
I really like it, it's working well for me.
Its a miracle wrap!
Its been very beneficial, Im really pleased with the products
Bought 1 for myself and my daughter. Now my wife wants her own. Very good product.
Its great. I use it everyday
Thank you for the excellent customer service.
I received the Cold Cure Wrap on Wednesday. I've been using it since Thursday, and I'm very happy with the progress. That's why I decided to order the other knee wrap today. I wish to speed up my recovery.
I used the cold wraps for about a week and then last night I started with the warm wrap. Oh my goodness, what a difference it's made today. I had not hurt today, which is amazing. it's working. When I woke up today, I woke up without pain for the first time, in I can't tell you when. I love your products.
I'm using your products for plantar fasciitis and I just wanna tell you, it's been really very helpful and I appreciate it. I couldn't even walk on my foot, I'm walking on it. Nothing was working, oh gosh my foot was so swollen. It's looking more normal now and it's feeling more normal now so I thank you all for that.
I absolutely love it. It's the perfect size, the gel packs, they're just like the perfect width so they're not so bulky. It's great, I really like the wrap, I like the way it's designed.
I love it, it working for me.
I'm very satisfied, it's doing a great job for me.
I recently ordered the Cold Cure: Large Body pad Wrap. Although it worked exactly as advertised I determined that it was just a little too large for what I needed. I contacted customer service and received their return instructions. At the same time I ordered the smaller version of the Body pad Wrap. When I took the item to the post office they originally quoted me a price of $52.00 which I decided was way to much to return an $84.00 item. I returned home and again contacted customer service and after some discussion we came to an agreement on how to return the unwanted item. When I returned to the post office today I found out that the clerk at the post office incorrectly figured the shipping cost and in fact the mailing cost only came to $32.00. I again contacted customer service to let them know about the post office error but they said they would stand by their original offer. I would highly recommend ordering products from King Brand not only because of the quality but especially the professional and friendly service you receive from customer service. Thanks again for you help Angie Phil
I love this product, I love the ice thing and I think it's a great product.
Compared to what I was I'm 100%, not 100% better, I'd say 90%. It really feels way better. Sitting here at the counter in my kitchen, I couldn't sit here for more than a few minutes and it would be, start pain. But I've been sitting here, I sat here yesterday for like an hour, no pain. It's working.
Seems like it is helping...a lot better than what it was
Thanks! Super kudos to Angie! Friendly and helpful!
I've been a customer of yours and you guys are just the best and the product is good also.
I love it, I really do my knee it's getting better it still hurts but not as bad as it did before.
Thank you so much for your fantastic customer service!!
i have waited for almost 2 months to write this review. wanted to rate it honestly. started 5 years ago while at work. my knees started hurting on stairs and then kneeing and walking. retired 4 years ago. the knee pain still persisted. tolerable. then 3 months ago the pain increased to the point of me dragging my knee. getting to and off my knees sent me almost to tears. it felt like bone on bone. i started to get depressed thinking i was headed for a knee replacement. it was that painful. went in for an exam. doc said cartilage was good, looked like a torn meniscus. read the KB web page and they said the meniscus is a tissue, it can be healed. i bought it. the doc wanted me to go to rehab at $75 a pop. KB? $150? i'll try it. 3 days later i had it. within 2 days i thought i felt better, but tried to ignore it. 4th-5th day, i started walking and not dragging my knee. i used the porch steps, bad knee 1st. still hurt, but do-able. with-in 2 weeks i was running my sawmill again, but cautiously. still tender. to months later- i'm back to doing everything i used to do. i'm still not out of the water yet. i'm at 90% good knee. i can go down on my knees and get up without pain for the 1st time in years. started at a work out center to strengthen the knee and other parts. I'm 58. this KB gave me back my freedom, and i cancelled my knee specialist appointment. Oh, and my dad bought a KB for his shoulder. suggest cold pak and knee support (mental and physical). costumer service. i thought i had a problem with the unit not working. they sent me a new one even after i told them to hold off, because it seemed to be working. i returned the new one. then i received a phone call at 2:00 on a sunday wanting to know if i was doing okay. she proceeded to educate me on the usage of the KB. great stuff. i received further followups in the later weeks. i've told approx 20 people my story, some just strangers in obvious pain. i'll give them permission to send you my email on request.
It works so good, I absolutely love it. That's a wonderful product. It's one of the best products I've ever bought, it has brought so much relief to my tendonitis. It has taken care of it so well. I'm so glad you called to check because I do, I love that product. And it really truly does help with tendonitis.
You guys are truly the best. I recommend your products all the time -- great therapy and great customer service.
Your products are fabulous, I've had this condition for 39 years on one knee and 35 years on the other one, ya know surgery and misspent youth and all that, and various other things you can look at my orders, my shoulders, my back and I just said I'm tired of being in pain and I've got to order the right stuff. Your quality of your equipment is fabulous, I really like it.
I bought this one for my daughter because I liked it so much and I gave it to her and she likes it.
Well I'm really impressed with your company I gotta tell you.
The continuous wrap, we just have't figured that out, but the others have been wonderful both of them the ice and the electric and it seemed to help his elbow immediately. I just have to tell you this just really made a difference all the ice packs we made and the heating pads we used nothing, and the first couple days he used these it was wonderful.
I love that cold wrap. I'm actually outside walking around. I messed up my knee the last week in July and someone told me that I may have pulled my meniscus. Here it's the middle of September and it was still uncomfortable and I couldn't walk very well, but now, today has been THE best day! I haven't been up this much, I know, I checked my steps on my watch and I have over 2000 steps today. Before it was like 600-700, the minimal. Just enough to go get my cold pack and put it on and lay back down. What a great product, I love it! It was worth every penny.
I just wanted to say how great both of these items are. I wish I could do this stuff when at work. I do it a lot when I get home and then again all weekend, I'll do both the hot and the cold and they feel great by the time Monday morning comes, but I can only do a little bit at night. It'll just be a bit of a slower process, but it most definitely is well worth the money and I really appreciate it. That's the coldest thing I've had. I can't believe how cold it is. It says in the brochure that it's 3 times colder than ice, and I believe it.
I really enjoy using it. Overall, it feels better than it was and I can even, when I'm at home walk around without any difficulty.
I've been buying over and over again. I'm so happy with the products and I'm always happy that you call and ask how it's going. Nobody does that, only you.
I love the cold packs, they make me feel really good.
I really like your product.
Wow, I've never experienced this kind of customer service before you guys are really on top of it.
She explained SO much about how to PROPERLY use the BFST and why it was important to ICE when there was pain. I was using ONLY the BFST and on way too high of a setting. I now know that I should do a session on each knee in the A.M. and several times throughout the day as prevention and/or to address the little injuries that occur in my old and quickly getting older (I'll be 69 in a couple of weeks) knees. She also explained that when there IS pain I should ice the area before doing BFST and if I do a BFST first the icing will sort of cancel it out midstream and I should follow with another at some point after the icing. She convinced me with literally no selling tricks that I must get the knee cold cure and that I can even use one of the gel packs to sit on when I'm icing a knee if one of my sciatica/glute pains is happening. I'm all about avoiding surgery and the medical profession in general. I don't take prescription meds and self treat any ailments (INCLUDING osteoporosis) without prescriptions. SO I ordered the cold cure and am anxiously awaiting it's arrival so that I can now, after Jesse's EXCELLENT tutoring, tree my knees the way they need to be for them to be in the best condition possible. Jesse was warm, engaging, and incredibly helpful and never once made me feel that she wanted to be anywhere other than on that phone helping me. Do you even realize what a gem that is? I do not often deal with companies a second time if I have terrible customer service, but I WILL deal with companies for LIFE if the customer service is as good as what I received from Jesse today. I can always tell when a company treats it's employees well by how they sound on customer care call. Jesse sounded like one of the happiest and best informed customer service reps I've ever spoken with. Honestly, you will be added to any advice I pass on to friends and family who are equally suffering from knee problems. I have a daughter who is only 47 but has some knee issues. I will be buying both the cold cure and bfst for her next birthday. A little excessive for me for birthday gift $ but she's my kid!! How can I not spend the money to help her heal and to reduce her pain!
I really like it, I think it's the best cold wrap that I've purchased.
I love my treatments, it's really helping out
Absolutely outstanding! We had no doubt.
Thank you for the call. I appreciate your courtesy.
I bought the foot wrap because I had a plantar plate tear. I didn't have to go for surgery because of this wrap.
I am actually able to sleep through the night now. It's been helping. I've been doing therapy and my therapy is almost running out. It was still really bothering me so I thought I would give this a shot and it's helping.
It does feel like it's better motion wise, it feels pretty good.
So far, it is excellent. I have made great strides in the 4 days that I've been using it. Things have improved immensely. I just can't thank you enough for this. The BFST feels great when it's on. It is amazing and I definitely will recommend this to others.
I really like the gel packs. It's wonderful that there's three. The material is very nice too.
You are doing something that most companies don't do and that's impressive, you do offer the amazing service and suggestions almost I feel like I'm talking to a Doctor or a nurse, ya know that's pretty impressive that is, I've never experienced that when I've purchased anything else that's for sure
I love your products
The reason I'm coming back to you guys, because I thought the customer service was amazing. You know, checking up on me and making sure I had the right thing.
I can tell the difference immediately with the cold pack. I was diagnosed with bakers cyst. I went on your website, and I'll tell ya, it was so easy to use. I was in pain, on ibuprofen and I was like I'm not doing surgery if I don't have to. I'm gonna nip this and I'm very pleased with it.
Yesterday I spoke with a representative about my problems and she was extremely informative actually went beyond great customer service by looking things up talking with me giving me suggestions on what to do with the cold wrap. Never rushed me thru it. I have purchased products before for wrist and for shoulder and it did work very very well I'm going to take her advice on how to do the knee and how often to do the knee. That is the second customer service person I have talked to on a injury and treatment and both times they were extremely helpful. They definitely do a good customer service job and should be recognized for it. Thank you Carol Visconti.
I like your product because it treats the specific area.
I have a lot of wonderful news about it, it's been great. I'm glad I ordered it. I have a lot of areas on my body that's been hurting and the cold is all that helps, and it has been absolutely awesome. I would highly recommend it to anyone.
there are a lot of peole out there with these types of problems. I had actually stumbled onto King products by looking up things on the internet. I have tried several things and then after getting the advice from the first couple times I called you and saw how absolutely great it did end up working I then realize your place really goes beyond just selling. I am the type of person who doesn't want surgery to be the first thing and although I might not cure all my problems I want to control it as long as I can. Actually the hand wrist injury was so responsive I have not had to do it again, altho I did spend approximately 3 weeks treating it. If it happens again (because I do tend to overwork sometimes) I know what to do right away. Thank u for being there so willing to help. Carol
And I've never found anything like this before in my life, I am absolutely thrilled with this product I just can't believe it.Thank you so much, and this is such a fantastic product I just don't understand how more people don't know about it, I try.. I'm your greatest ya know fan I try to advocate for it and people just don't seem to understand that it's an investment, but boy does it work! It's a different kind of wrap it's like I'm trying to tell them, yes it's 140 bucks but you're gonna get better, so thank you for your assistance I love it, I love your product, I hope they stay forever, I um I hope I have one for the rest of my life, but thank you so much
It's great, it works really well cause I had a slight injury with the back of my leg and so it works really well. Thank you for such great customer service, this is wonderful.
I recently purchased your um,ColdCure wraps for both of my Achilles tendons because I have tendonitis, first of all I want to say they are fantastic.... It definitely works great.
I do like the products, I really, I'm pleased with them.....
I can't begin to tell you how I live with these things,besides using it in the um, in the Velcro like to put around your knee I use it at ah at night when I go to sleep I'll take it and stick it inside my underwear and go lay down in bed so that immediately that, just that bit of cold is enough to kinda let you go to sleep because it takes away that, you know that sharp aching. And then now I put it on my shoulder even..... But I mean I don't travel without them, I mean I've been, we were on a European cruise I everywhere I go I take them, with me. I do not go, cause you know what, every place you go has a little refrigerator.So you know you have a place to ya know, cool them off, And I do not travel without these ice packs....
This tape is great, wear it and fell no pain from knee most of the time
ya, I've been using it, ya it feels a lot better.
Oh yea it's ah it's good, in fact I have Plantar Faciitis and I, I've had two, two set of yours before that I've used periodically and I gave them to a friend that was going on a trip and had just injured their feet. So I had to buy, buy me another one. I think they are fantastic, I, I love them I need to buy one more for my other foot then I'll, I'll be set again......And I do, ya know I think that product is fantastic I, I wouldn't have passed that on to my friends if I didn't think that.....That's fantastic,this is unusual to get a call like this from a, from a company that I buy things for I think it's pretty neat....
It seems to be really helping him,um so he's iced it for about a week before it came so we um he went right to the heat treatments and so he started out on level one and then when he stopped feeling the heat he moved up to level 2 and now he's actually on level 3 and today he said it felt really good and he's not walking with a boot anymore, um he hasn't played any sports I haven't let him play anything cause I want him to ya know do as much treatment as possible. It's for my um 15 year old son, that's he hurt himself, and he got Achilles tendonitis in soccer camp and he was in a lot of pain, so I just ya know, did a search online and I just kinda gave you guys a shot with a prayer hoping that it would ya know, help him and it seems to be helping him like I said he's not walking with a boot, and he did work um, he's a busboy on Saturday nights. He did work the other night which he wouldn't have been able to do without the treatment, so I think it's really helping him.
I think it's helping out a lot.
Good, Good it works great...
it's goin really well....yea, it's workin out pretty good so far.
helping quite a bit
Everythings going really well because I measured the knee where the cyst was and it measured like 17 and a half inches and I measured it last week and it was 14 and 3 quarters...
The product is amazing. It's working, I don't know how but it is.
Well gosh you guys are terrific... It's nice to deal with a company that's terrific!
We've got a business where we are working all the time, so, but anyway ya it works really good.. It's a good product.
As far as my tendinitis goes, it is a lot better than last summer/fall when i had to stop playing golf altogether for 6 weeks, before i began using the KB BFST Elbow Wrap. Cannot wait to re-start the treatments, as i experienced a huge benefit from the wrap, and used it consistently for 8 months
I'm really enjoying them, they help my swollen feet.
Yes I got it and I love it, I love them...
The products are really well made, it's nice because you can wear it.
I do like that very much. I like the way that I'm able to put the ice inside the boot and how I can strap it up and I can make it tighter if it gets looser and the velcro and it works so well. And I like the ice pads, their shapes to fit. I'm very impressed with it.
I've had some very good success when I had shoulder issues, with this, with this device.
It was helping so much, I can't even tell you I have the cold wrap too which I have on my leg right now, but it's the warm one that really diminishes the pain. OH! I love you , Thanks [Customer Staff Member] thank you for helping me out! Wonderful company!
I can tell you that I'm just, I think the product is great I'm obviously sending it to a friend and it works better and it's neat,ya know it doesn't take up your whole house. and ya know the the what do you call those things the gels that you use,ya know are really nice and you can store them very neatly in your a refrigerator so I or your freezer rather. So I think it's a great product and also the velcro is very strong,ya know so if you have to wrap it tight you can get it tight ya know. And I am very happy with it I think its terrific.... It's a good company.
I had used the knee one before when I tore the meniscus in my knee and, um within 1 week of using the wrap I regained complete mobility... Prior to that, I had gone to the doctor for my knee. I, it was um, I had injured it doing exercises and um I was suffering from it for over a month and wasn't getting any better. I couldn't sit down or stand up without assistance, you know, because it was really painful and like I said, after using it for about 1 week faithfully 4 times a day, um, I was able to completely regain that mobility.
The treatment is working great compared the many other methods I tried before purchasing. Im almost pain free
I wanted to say it's going really well. In a week I've been just utterly amazed at the improvement. I'm thrilled actually.
I had plantar fasciitis so badly that it was to the point of hardly being able to walk even when using a cane. I had been to 3 podiatrists. The last one I went to 3 times, never feeling better, but worse and in more pain each time. I spent a fortune in shoes, lifts, equipment, etc. My quality of life had regressed tremendously- it's hard to function or enjoy life when your feet hurt all the time and you can barely do anything. I finally decided to research and attempt to treat and cure myself. In doing so, I ran across the King Brand information. It made sense! And was not exactly what the podiatrists had been telling me. The podiatrists all seemed to have gone to the same school and been trained in certain set treatments. I took the risk and spent money on your product. Even though it could have been wasted, I was getting desperate and you made sense. Within a couple of days, i had progressed from a cane to a walking stick, then to needing nothing on which to bear my weight. Your products are excellent and your customer service is superb. I still use your products on a somewhat regular basis. I can't tell you how appreciative I am for your knowledge,the company, your products, your customer service. You gave me my life back. Thank you!!
I had bought the ice one and the simulator one cause I had a meniscus tear and it really does help a lot, it's amazing, ya I told a lot of people about it. It's really good, I told my brother about it, but he never got it I told him to get it cause he has a meniscus tear too. Ya, it helps a lot.
My wife loves it, she says it's outstanding and she's very very very pleased with it. We think it is an outstanding product, she absolutely loves it.
They were wonderful! I couldn't even.. I couldn't get anything from my doctor that compared. I'm really pleased with your product it's really great and the instructions were fantastic... Gold star for you guys!
I'm quite pleased with the product. I have Plantar Fasciitis and icing is required. It's nice.
I'm so excited about the product. It's great. I couldn't say enough about it, it's working.
I want to compliment you, I was absolutely impressed with the speed in which I received the package. I used the cold, they worked wonderfully. I'm on the knee heat thing now and it's getting better and I really like the tape. I had a spot on my elbow and a spot on my neck so I put some up there to and by golly, who would ever think that something so simple little product like that working so well. I really appreciate that too.
If youre serious about treating your body with the best possible solutions, get BFST Technology® or ColdCure Technology® from King Brand®